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Careers

Senseonics is committed to a working environment where individuals can thrive in a creative, challenging and professional environment. At the heart of what we do is our dedication to our customers – people with diabetes, their families and their caregivers – who trust our products to become integral parts of their lives. We are a dynamic, advanced, results-oriented team focused on making innovative and technically superior products.

New Product Support Engineer

06/23/2017

About the Position

Department : Engineering

Responsibilities include:

  • Provide technical support to patients and healthcare providers for issues relating to Senseonics CGM products. Access and update patient accounts through computer based systems. Monitor current procedures to ensure compliance with set standards.
  • Coordinate with Quality Assurance to ensure customer satisfaction.
  • Promote and maintain high-quality technical support standards within the Technical Support department
  • Document and analyze patient and product information
  • Participate in new product training (as required when new products are launched).
  • Comply with all elements of the Quality System, regulatory requirements, and patient confidentiality and privacy as outlined for the position.

Requirements include:

  • Strong background and experience with continuous glucose monitoring systems.
  • Associate Degree or above in CS, EE, or 5 years’ experience of related field.
  • Excellent analytical skills; Ability to learn quickly.
  • Excellent written and verbal communication skills.
  • Strong decision making and problem solving skills.
  • Medical device industry experience is a plus.

 

Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

District Clinical Specialist

06/08/2017

Reports to: East Sales Director

About the Position

Provides clinical, technical and product knowledge support to existing and potential customers. Builds and maintains solid customer relationships and provides customer training at all levels. Is responsible for key customer reports as required to support Senseonics products and service.

Responsibilities include:

    Educational support

  • updates customers on tips, shortcuts and suggestions, as appropriate.
  • participates in in-house sponsored customer training at designated sites.
  • provides training and resources for hospital/office staff to enable them to conduct training for their personnel (train the trainer).
  • assists sales management and in-house training departments in educating/training new sales representatives and clinical specialists.
  • Works closely with Clinical Training Manager after Credentialing to ensure HCP proficiency.
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    Technical support

  • provides telephone clinical support to customers.
  • fulfills software and service contract obligations.
  • provides feedback loop to Marketing and R&D.
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    Customer support

  • acts as the primary Senseonics customer liaison for technical support issues.
  • provides timely information to the district team regarding customer concerns, issues and market opportunities.
  • calls sites proactively to assess satisfaction and usage levels of products.
  • maintains familiarity with status of calls and issues at customer sites.
  • manages field complaint activity through to full resolution.
  • files weekly site visit and customer contact reports for service improvement purposes.
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    Sales support

  • works as a team member with the management to prioritize customer technical support and service expectation goals.
  • provides potential leads for new products, opportunities and customers to the area sales manager(s) that are uncovered during the course of product demonstrations, evaluations and training.
  • provide input on new product development based on in-field experience.
  • responsible for documentation at new or existing installations.

Requirements include:

  • B.S. in nursing, science or technical discipline preferred
  • 3+ years related clinical experience with bachelors, or
  • 1+ years related clinical experience with masters, or
  • 5+ years related clinical experience with as or equivalent certifications, or
  • 8+ years related clinical experience

 

Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Full Stack Developer

06/08/2017

About the Position

The Web Developer will be responsible for full stack development to include; Web UI/UX, mid-tier service and controls layers and back-end databases. Additional responsibilities will include but are not limited to;

  • Shepherd projects from conception to deployment and beyond.
  • Developing Enterprise class Websites and Information Systems.
  • Work within constraints of existing networks, systems, and policy by building creative solutions.
  • Work with Data Scientists and Data Engineers to integrate new features into existing software.
  • Learn and field test new technologies (e.g., Knockout.js, Python/Flask, node.js, etc.)

Required Skills and Qualifications:

  • 15+ years of "progressive" industry/relevant professional experience; 13+ years of pharmaceutical/biotech/medical device or related experience or an equivalent combination of education and experience.
  • Experience as a Web Developer: ASP.NET/C# (.Net Framework 4.5, WebForms, MVC, etc.).
  • Expert knowledge of HTML, CSS, and JavaScript (jQuery, d3.js, Google Map API, etc.).
  • Experience with software integration: build, installation, and deployment.
  • Experience with both green field development and maintaining /upgrading legacy systems.
  • Experience developing software using Agile/Scrum practices.

Areas of experience needed:

  • Experience building Web Infrastructure and performing DevOps in support of development.
  • Experience with distributed source control systems (e.g., cvs, subversion, git).
  • Experience with RDBMS (e.g., MS SQL, T-SQL, etc.).
  • Experience developing with Python.
  • Experience gathering requirements for new features.
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    Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Director of Provider and Patient Experience

06/08/2017

About the Position

Director of Provider and Patient Experience will be responsible for leading the development and implementation of the strategic and tactical plans related to healthcare professional and patients. The Director of Provider and Patient Experience will also be responsible for the development of the launch plans. This position will report to the VP & General Manager, US Region.

Responsibilities include:

  • Work with key stakeholders to lead the development of the needed HCP Development model infrastructure regarding Standard Operating Procedures (SOPs), Fair Market Value (FMV) and credentialing tool development, training, communication, process flow/mapping and existing IT systems.
  • Act as the facilitator to ensure integrity of documentation and controls, examine audit finding remediation, address payment exception forms and review deviations
  • Partner with Marketing and other business units to ensure robust annual operating plans are developed.
  • Work in conjunction with Senseonics’s sales organization team to define, design, execute, communicate, and maintain a robust and pertinent promotional speaker bureau.
  • Oversee monitoring of Transparency data.
  • Work in conjunction with the Compliance team to ensure timely and accurate reporting of HCP spend data for transparency reporting purposes.
  • Lead the assessment of different program options and make recommendations to senior leadership.
  • Provide leadership and oversight to Provider and Patient programs before and after launch.
  • Partner with Marketing to explore and deliver as approved, additional field-based clinical programs.
  • Identify solutions that support and enhance the capability to track operational efficiencies and effectiveness of programs; develop and implement new and re-engineered business processes to ensure company’s ability to monitor and track activities; analyze trends and lead team to remediate program gaps and issues.
  • Direct the team to manage the performance of critical vendors and internal processes to ensure the quality of deliverables, adherence to both internal and external standards and to streamline day-to-day operations and increase efficiency.
  • Supervise the development of training programs and materials as it relates to HCP Development. Additionally, monitor, track and analyze the training process for effectiveness and adherence to program business rules to eliminate company exposure.
  • Lead alignment efforts with internal departments to develop, implement, and maintain effective processes and documentation.
  • Work closely with auditors to address any internal audit findings relating to HCP contracting and Patient Programs.
  • Prepare and recommend program operating budgets for approval. Monitor spending for adherence to budget and recommend variances as necessary.
  • Develop balanced score cards and Key Performance Indicators to track vendor performance and adherence to statements of work.
  • Work with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees.
  • Develop team with respect to capabilities, career paths and self-awareness.

Requirements include:

  • 15+ years of "progressive" industry/relevant professional experience; 13+ years of pharmaceutical/biotech/medical device or related experience or an equivalent combination of education and experience.
  • BS or MS in Computer Science or other technical field.
  • Demonstrated knowledge of the legal and regulatory environment, as it relates to commercialization in the pharmaceutical/biotechnology industry.
  • Previous experience in assessment and design of business processes, including experience in recommending and implementing improvements to systems.
  • Knowledge of contract creation and renewal process.
  • Demonstrated experience with cross functional matrix team leadership where team members come from various organizational functions.
  • Strong organizational, planning/project management and influencing skills are a must. Extensive experience with managing numerous projects concurrently against stringent deadlines.
  • Detail-orientated with excellent problem-solving skills, and a focus on continuous improvement.
  • Previous experience relating to the oversight of HCP contracting and/or Speaker Bureaus.
  • Compliance experience is a plus.

Areas of experience needed:

  • HCP Contracting
  • HCP Credentialing
  • HCP Payments
  • Commercial Monitoring
  • HCP and Field Expense Reporting
  • Transparency Reporting
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    Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Principal Mobile App Developer

06/08/2017

About the Position

Senseonics is the pioneer in long term, implantable continuous glucose monitoring systems in the world and we believe that helping people with diabetes to fully realize and adopt the benefits of a transformative product cannot happen without the commitment to providing best possible support – to all customer segments including distribution partners, physicians and end-users. Fulfilling that promise means having the brightest talent with a strong customer-oriented mindset.
In this position, you will be designing and developing iOS and Android applications to help improve the lives of people with diabetes. You will engage in continuously discover, evaluate and implement new technologies to strengthen development efficiency and software test to ensure high quality product. You’ll be working with a talented, diverse, and fun group developing new ways to help people with diabetes take care of themselves in an empowering and innovative way.

Responsibilities include:

  • Design and build advanced applications for Android and iOS platform
  • Collaborate with cross-functional teams to define, design, and ship new features
  • Work with outside data sources and API's
  • Unit-test code for robustness, including edge cases, usability, and general reliability
  • Work on bug fixing and improving application performance
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency
  • Design interfaces, navigation, flows for consumer mobile and web apps (iOS, Android, Web)
  • Work closely with product managers, mobile and backend developers to implement and relentlessly evolve the user experience.

Requirements include:

  • 10+ Years of mobile application development experience developing Android and iOS apps
  • BS or MS in Computer Science or other technical field
  • Solid understanding of PHP, Java and Android devices APIs, J2ME, BREW, iOS, Objective C, C++, Cocoa Touch and/or Windows Mobile
  • Experience with embedded local storage solutions such as SQLite
  • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
  • Solid understanding of the full mobile development life cycle.
  • Experience with integrating with third party APIs including social networks and payment/billing systems.
  • Strong experience profiling and correcting memory usage issues, and optimizing code for performance
  • Experience with Android UI design
  • Knowledge of OO design and development practices and principles, including design patterns
  • Ability to learn quickly in a very fast-paced environment as part of a team
  • Critical thinker with the capability to demystify complex technical requirements
  • Highly motivated and dependable with exceptional communication skills

Product Support Engineer

06/08/2017

About the Position

Senseonics is the pioneer in long term, implantable continuous glucose monitoring systems in the world and we believe that helping people with diabetes to fully realize and adopt the benefits of a transformative product cannot happen without the commitment to providing best possible support – to all customer segments including distribution partners, physicians and end-users. Fulfilling that promise means having the brightest talent with a strong customer-oriented mindset. The position looks to place a professional who can harness his/her technical acumen towards maintaining the accuracy of product knowledge of the customer support and field-based teams. This person will be a key liaison between the design/development team and commercial team in translating product specifications in to product behavior and be the technical lead within the customer support organization.

Responsibilities include:

  • Achieve a successful and positive customer experience
  • Review and edit technical troubleshooting codes and provide a framework of technical content suitable for supporting end users
  • Review product requirements, specification and design documents and translate them in to knowledge on product behavior
  • Troubleshoot customer issues coming from the field effectively and provide resolutions based on analysis of data from the product
  • Train commercial team members, partners and field-based personnel on technical aspects of product behavior
  • Develop, maintain and update documentation that will satisfy quality system requirements and take the lead role for the department in internal and external audits
  • Train the channel partners to effectively deliver product and technical support to their direct customers and ensure communication of all relevant data
  • Continuously improve processes and stay current with product changes

Requirements include:

  • Bachelor’s degree in engineering – biomedical preferred, electrical or industrial can be considered
  • Experience in the diabetes devices strongly preferred
  • Knowledge of diabetes, how people with diabetes manage are important
  • Prior experience in a support team is desirable
  • An overall work experience of at least 5 years with at least 2 years as a support or an application engineer is required
  • Ability to dissect software and hardware requirements and map the complete system functioning is crucial to be successful in this position – knowledge of state diagrams, embedded systems are valuable
  • Understanding medical sensors is required and those based on optical transduction is desirable
  • Prior experience with Bluetooth based communication in medical systems and general understanding of Bluetooth communication protocols is highly valuable
  • Deep understanding of the user interface and operation of android and iOS cellular technologies/devices is crucial
  • Experience with digital health solutions is a highly preferred

Skills:

  • An open mind to learn, adapt and excel
  • Excellent communication skills - verbal and written
  • Strong interpersonal skills and the ability to work with a team of diverse work experience and backgrounds
  • Exceptional organizational skills and the drive to use the most efficient and effective tools for the job
  • A liking to teach and train teams
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    Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Global Customer Support Manager

06/08/2017

About the Position

This position is responsible to manage the global device support team currently based in Maryland USA. The customer support team provides technical product support to distributors of the Eversense CGM system in Europe and other countries outside USA. Senseonics is the pioneer in long term, implantable continuous glucose monitoring systems in the world and we believe that helping people with diabetes to fully realize and adopt the benefits of a transformative product cannot happen without the commitment to providing best possible support – to all customer segments including distribution partners, physicians and end-users. The customer support manager will be a key agent of that promise and will drive the department and the company to be a customer champion.

Responsibilities include:

  • Achieve a successful and positive customer experience
  • Motivate, manage and lead a team of support professionals
  • Recommend, implement and execute customer support strategies and tactics for the organization that will be sustainable in various markets, domestic and international
  • Set up, implement and maintain the infrastructure for the customer support organization including overall process flow, personnel, telecommunications, vendors, data management and documentation
  • Architect the infrastructure for complaint handling, technical and product support, order management, returns processing and customer/user feedback within the regulatory framework for active implantable consumer medical devices in a commercial set up
  • Develop, maintain and update documentation that will satisfy quality system requirements and take the lead role for the department in internal and external audits
  • Train the channel partners to effectively deliver product and technical support to their direct customers and ensure communication of all relevant data
  • Regularly update management with department performance metrics, relevant business analytics and provide feedback on product performance and improvement in to the company

Requirements include:

  • BA, BS with an emphasis on science
  • Experience in the diabetes devices strongly preferred
  • Knowledge of diabetes, how people with diabetes manage are important
  • Knowledge of HIPAA, personal health information are useful
  • Minimum of five years’ experience providing medical device, medical procedure, therapy or pharmaceutical support to healthcare professionals, providers and consumers.
  • Minimum of five years of complaint handling for medical devices
  • Prior knowledge and experience in managing call centers, vendors and teams of support professionals

Skills:

  • An open mind to learn, adapt and excel
  • Excellent communication skills - verbal and written
  • Strong interpersonal skills
  • Exceptional organizational skills and the drive to use the most efficient and effective tools for the job
  • Flair for technology in general and proficiency with cellular technology iOS and Android
  • Knowledge of FDA Quality System Regulations
  • Proficiency in MS Office tools
  • Ability to work database programs
  • Multi-lingual a plus.
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    Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Sustaining Engineering Manager

05/24/2017

About the Position

We are looking for a full time Manager with 12+ years’ experience in return product analysis and identification of design changes, based on field performance. Familiarity with Class II or Class III medical products would be desirable. Should have an aptitude for identifying root cause of performance/quality issues based on field data and test analysis. Candidate should have strong team oriented skills, be self-driven and work on projects requiring cross-functional collaboration. This includes identifying and planning with the design team for implementation of engineering updates, based on complaints, CAPA’s or improvement in usability.

Responsibilities include:

  • Develops high level sustaining engineering project plans and provides feedback on strategy, project cost, impact to product cost, project risks, and timelines for each project
  • Manage deliverables from multiple cross functional project teams of internal and external personnel to ensure resources are available to analyze/resolve product issues and drive system level integration readiness
  • Assess continuation/sustaining project requirements and manage them to completion; identify personnel resources needs and communicate project status, present proposals and recommendations to mitigate logistics concerns and execution to management.
  • Have basic domain background to help proactively identify dependencies in the program which can have schedule impact
  • Work closely with R&D, Marketing, Quality & Regulatory, Manufacturing and Clinical functional areas to meet project completion timelines.

Requirements include:

  • 12+ years engineering experience in analysis of products involving electromechanical and embedded software content
  • 5+ years’ experience in sustaining engineering management, medical device experience will be a plus
  • Good understanding of regulated product development
  • Proven skills in understanding customer needs for diagnostic medical devices
  • Good knowledge of documentation and process needs to meet FDA and CE regulatory requirements
  • BS in a science or engineering field(Electrical , BME or Mechanical)
  • MS in engineering discipline preferred, MBA is desirable
  • Self-motivated person with a strong execution and persuasion ability
  • Should have communication and inter-personal skills to work effectively in a fast paced team environment with minimal management oversight
  • Must have strong analytical skills to analyze, dependencies in for the field issue or complaint, and be able to proactively understand/anticipate the critical paths to get the required engineering change implemented.

 

Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Software Internship

05/08/2017

About the Position

Senseonics is looking to hire a software engineering intern for this summer. The intern will be responsible for writing automation tools, validate performance of the glucose monitoring system, work on latest technology like Bluetooth 4.0, Bluetooth smart, iOS, Android application. The intern will also understand the software development model and tools used in developing and maintaining software.

Requirements include:

  • Applicants must have completed their third year (senior) of BS in Computer Science, Computer Engineering , Electrical Engineering or related field (GPA of 3.0 or higher). Master’s in Computer Science, Computer Engineering , Electrical Engineering or related field degree students are welcome to apply.
  • Programming experience in C, C++, C#, Objective C
  • Experience in iOS, Android a plus

 

Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

L-3 Technical Support Engineer

05/03/2017

Responsibilities include:

  • Provide technical support to patients and healthcare providers for issues relating to Senseonics CGM products.  Access and update patient accounts through computer based systems.  Monitor current procedures to ensure compliance with set standards
  • Coordinate with Quality Assurance to ensure customer satisfaction.
  • Promote and maintain high-quality technical support standards within the Technical Support department. Resolve hardware and software issues.
  • Document and analyze patient and product information
  • Participate in new product training (as required when new products are launched).
  • Comply with all elements of the Quality System, regulatory requirements, and patient confidentiality and privacy as outlined for the position.

Requirements include:

  • Associate Degree or above in CS, EE, or 5 years’ experience of related field
  • Excellent analytical skills; Ability to learn quickly
  • Excellent written and verbal communication skills
  • Familiarity with relational databases and SQL is desirable
  • Strong decision making and problem solving skills
  • Medical device industry experience plus
  •  

    Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Software Engineer – Germantown, MD

04/28/2017

Seeking candidate with Master’s degree in Computer Science, Engineering, or closely related.
Experience or coursework in development of mobile application in Objective-C and iOS SDK required.
Mail CV to Attn: HR/Job #0213, Senseonics, Incorporated, 20451 Seneca Meadows Pkwy, Germantown, MD 20876

 

Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Principal Embedded Software Engineer

04/18/2017

About the Position

The Principal Embedded Software Engineer position will be involved in many different aspects of the product life-cycle, ranging from product architecture and definition through software design and validation.
Candidate will be a key member of the engineering team developing embedded software for real time control of inertial measurement hardware and the solution of complex navigation algorithms.
Works with cross functional technical engineering team to ensure that software requirements are fully understood and implemented.
This is a senior level technical position, responsible for developing concepts and solutions to complex issues, performing trade studies, and overseeing development activities through integration into production.

Responsibilities include:

  • Design and implement software of embedded devices and systems from requirements to production and commercial deployment.
  • Design, develop, code, test and debug system software.
  • Review code and design.
  • Analyze and enhance efficiency, stability and scalability of system resources
  • Integrate and validate new product designs.
  • Support software QA and optimize I/O performance.
  • Provide post production support.
  • Interface with hardware design and development.
  • Writing relevant design and test documentation, validation and release.

Requirements include:

  • 15+years of experience in embedded software engineering
  • BS or higher degree in Computer Science, Computer Engineering , Electrical Engineering or related field.
  • Experience in hands-on development and troubleshooting on embedded targets.
  • Proficient developing projects on resource-constrained, embedded systems.
  • Strong knowledge of power managements, memory management, security, and industry safety.
  • Experience with wired and wireless communication protocols; USB, TCP/IP, Bluetooth, Wi-Fi etc.
  • Hands-on system bring-up, testing, and troubleshooting on embedded targets
  • Experience using RTOS’s and related stacks, time-critical, and interrupt-based design
  • Experience in developing BSPs for embedded systems using MCUs and MPUs
  • Adequate knowledge of reading schematics and data sheets for components
  • Familiarity with software configuration management tools, defect tracking tools, and peer review
  •  

    Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Director of Market Access

04/12/2017

About the Position

We are looking for a Director of Market Access that will develop and implement market access and reimbursement strategies assuring that commercial and national payer coverage, coding and payment policies support the commercial position of Senseonics products.

Responsibilities include:

  • Develop strategies and tactics to secure and maintain access of the Eversense® CGM system.
  • Develop breadth of payer communication tools to support sales and marketing in payer negotiations to ensure positive outcome for Senseonics.
  • Develop breadth of provider communication tools to support provider access and payment to Eversense product.
  • Optimize access and reimbursement to the Eversense product by pro-actively engaging with payers to assure a favorable coverage and policy environment.
  • Maintain database of payer coverage policies including scheduled review and meeting dates.
  • Coordinate the cross-functional efforts with sales, marketing and finance to support the access planning process, including the situation analysis, creation of access strategies, identification of critical success factors, development of pricing guidance and policy, as well as the execution of these plans/strategies.
  • Manage pricing & access assumptions in revenue forecasts.
  • Conduct relevant payer/pricing market research and integrate clinical, market and payer information to develop and communicate the access plan.
  • Support account planning in coordination with sales for key National Accounts.
  • Provide interpretive guidance regarding market intelligence and proposed solutions as to the impact of potential access/reimbursement issues, and competitive contracting information.
  • Works closely with sales organization and providers to problem solve denials and delayed patient starts.
  • Assists in the development of brand strategies and business plans to ensure a consistent brand objective.
  • Provide content and expertise during strategic planning process regarding customer needs and insights surrounding access and reimbursement.

Requirements include:

  • Bachelor's degree; master's degree preferred
  • Minimum of seven (7) years’ experience medical devices. National Account experience preferred.
  • Strong understanding of the payer environment, including coverage and reimbursement, pricing, health technology assessment, and health care policy.
  • Experience with commercial or payer assessments for early stage pipeline programs
  • Ability to review clinical and health economic literature, including disease state information, clinical trial design and results in order to understand implications for value to payers.
  • Ability to conduct situation analysis of external pricing and reimbursement environment and synthesize relevant information to develop strategic plans
  • Ability to develop and test value messages and value evidence with payers in order to determine the most compelling way in which to demonstrate and communicate product value to payers
  • Ability to formulate health policy strategy and implement these strategies to shape external pricing and reimbursement environment
  • Demonstrated ability to think and plan strategically, identify strategic options and trade-offs Strong analytical skills
  • Demonstrated ability in development of business strategy
  • Demonstrated ability to work effectively with cross functional teams to gain alignment and improve business performance.
  • Demonstrated success as a team leader with strong team management skills.
  • Excellent oral/written communications skills and interpersonal skills.
  •  

    Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Product Manager

04/06/2017

About the Position

We are seeking an experienced Product Manager who is passionate about developing products that make a difference in the lives of people with diabetes.  The position is located in Germantown, Maryland.  The successful candidate will be responsible for engaging with all functional areas of the organization, as well as customer segments, to ensure product design meets the needs of users, exceeds their expectations when possible, provides competitive advantages for the business, and adheres to required regulatory and quality standards

Responsibilities include:

  • Provide design inputs to engineering team for products in development
  • Gather market research from internal and external customer segments
  • Understand in great detail competitive offerings in a rapidly changing industry
  • Manage Assistant Product Manager and other staff as applicable
  • Drive the development and manage revision control of labeling documents with patients and healthcare professionals as the audience for submissions to various regulatory bodies
  • Collaborate on creating and delivering product positioning for new product offerings, working closely with Marketing team to ensure consistent messaging across the product portfolio
  • Project manage and execute integrated pre-launch campaigns, working with Customer Support, Engineering, Clinical and Quality teams
  • Liaise with third party partners to develop and maintain compatibility between systems
  • Develop and deliver product training and sales training programs for internal and external audiences
  • Support Sr. Marketing Manager in portfolio management, business development and other strategic activities

Requirements include:

  • Highly project-oriented and able to manage multiple complex projects
  • Positive mindset, detail-oriented, with excellent tactical skills
  • Exceptional communications, motivational and influencing talents
  • Outstanding English writing skills, to ensure customer-facing documents are grammatically correct
  • 5-7 years of product management experience in the medical device industry; insulin pumps and/or continuous glucose monitoring strongly preferred
  • Ability to work successfully as an individual contributor, leader, and a team member
  • Strong problem resolution skills required, with staunch commitment to persevere in the face of change
  • MS/BS degree in Marketing, Design, Communications or equivalent experience preferred
  • Willing to travel domestically and/or internationally ~25% of the time

Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Marketing Communications Manager

04/05/2017

About the Position

We are seeking an experienced Marketing Communications Manager who is passionate about developing products that make a difference in the lives of people with diabetes. 

Responsibilities include:

  • Manage internal and external communications
  • Principle liaison to PR company
  • Develop and manage website roadmap
  • Collaborate with marketing team to develop digital media strategy
  • Create and implement communications plan for website and other customer inquiries
  • Responsible for vendor management of website and content management
  • Assist with the creation and production of marketing materials and literature for different customer segments
  • Ensure appropriate revision control of documents is maintained
  • Liaise with distributor partners in multiple countries to support launch activities for multiple products
  • Provide support for marketing events and exhibits in the US and abroad
  • Assist in product launch activities by working with Customer Service, Engineering and Clinical teams
  • Liaise with external agencies for PR, artwork and content creation of sales, marketing and packaging materials

Requirements include:

  • Capable of working on multiple complex projects simultaneously
  • Able to handle rapidly shifting priorities with positive attitude
  • Detail-oriented, with excellent tactical skills
  • Excellent English writing skills, to ensure customer-facing documents are grammatically correct
  • Prior experience with creative, communication or design agencies required; medical device industry/diabetes focus strongly preferred
  • Ability to work with little supervision and effectively as a team member
  • MS/BS degree in Marketing, Design, Communications or equivalent experience preferred
  • Ability to travel domestically and/or internationally ~25% of the time

Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Senior Software Test Engineer

03/07/2017

About the Position

We are looking for a talented Senior Software Test Engineer to help us continue producing quality output. The Senior Software Test Engineer is responsible for developing and executing the test scripts, based on functional requirements, and use cases provided by the business. The individual will work collaboratively with Product Development and Offshore Test Teams, and will apply Quality Assurance methodologies and processes to make sure deliverables meet company's highest standards. The position requires a candidate with Masters in Computer Engineering or related field, with 5 years of medical device software testing experience or a Bachelors degree in these fields with 7+ years of experience.

Responsibilities include:

  • Review software requirements to ensure that requirements stated are correct, unambiguous, and verifiable.
  • Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of software components in the overall system.
  • Manage the testing activities and traceability per IEC 62304.
  • Define test methods and create test plans for new or updated software projects to determine the software design accuracy according to documented requirements as well as established standards.
  • Recommend design improvements or corrections throughout the development process.
  • Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
  • Execute test plans and create test reports to describe test execution summary and deviations.
  • Facilitate the software defect risks per ISO 14971
  • Coordinate with Offshore team for testing activities

Requirements include:

  • Minimum of 5 years of experience in medical device software testing, preferably in embedded, mobile and cloud server applications.
  • Experienced in IEC 62304 standard within a medical product development environment
  • Experienced in Good Documentation and Testing Practices
  • Excellent Test script writing skills
  • Knowledge on ISO 14971 standard
  • Minimum Bachelors in Computer Engineering or equivalent, advanced degree (Masters) preferred

Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Automation Engineer

12/23/2016

About the Position

We are looking for a full time automation engineer to develop new processes for treatment and functionalization of sensors in the medical device area  activities for Senseonics. The engineer will work with chemists, chemical engineers, electronics engineers, mechanical engineers and medical device experts to scale up inventions and designs from the lab. This position will be responsible for the automation of the processes.

This role will be part of a larger multi-disciplinary process design and development group. Success requires the applicant should be able to learn new areas of technology and be willing to dive into new problems as they arise. The candidate needs to show their experience in similar situations.

The position requires a candidate with MS or PhD in Mechanical Engineering, Electronics, Robotics, Industrial engineering, Process Control or related field with 3+ years experience in the industry or a Bachelors degree in these fields with 7+ years of experience.

Responsibilities include:

  • Will work with process design team to build robotics and automate the process of chemical treatment of the sensor
  • Needs to understand statistics to design robust processes
  • Will understand and implement control, design tests for product specifications and performance of processes designed
  • Will ensure processes are consistent with cGMP and will work with regulatory and quality groups to ensure compliance

Requirements include:

  • Experience with Robotics, automation and control, design, 
  • 3+ years experience in design and implementation of automation technology in the industry. Exposure to cGMP or other quality management systems. Experience with lean sigma, six sigma or other process management techniques a plus
  • Experience working with or qualifying vendors and contract manufacturers

Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Customer Support Professional

12/23/2016

About the Position

We are looking for a full-time Customer Support Professional to provide product support services for the Eversense Continuous Glucose Monitoring System to Senseonics’ worldwide customers; distributors, consumers, physicians and facilities.

Responsibilities include:

  • Provides expert level support for the Eversense CGM system; Sensor, App, Transmitter and DMS.
  • Ensures a very positive customer experience for users of the Eversense CGM system; facilitates resolution of issues and concerns via coordination with distributor Customer Support and field-based teams as necessary.
  • Coverage for Eversense Customer Support contacts received via email, phone, and web as required.
  • Maintains current process information for distributor locations by country.
  • Documentation of all contacts in ERP database and other systems.
  • Oversees distributor follow up on open issues and cases.
  • Works closely with Level 3 support to identify and resolve unique user issues.
  • Generates and communicates Return Authorization numbers for distributor product return handling.
  • Other responsibilities as markets expand.

EDUCATION/EXPERIENCE:

  • BA, BS in Life Sciences preferred.
  • Experience in the diabetes industry preferred.
  • Minimum of five years’ experience providing medical device, medical procedure, therapy or pharmaceutical support to healthcare professionals, providers and consumers.
  • Working knowledge of HIPAA regulations.
  • Experience in disease state management, co-morbidities.
  • Proficient with cellular technology iOS and Android
  • Knowledge of FDA’s Quality System Regulations.
  • Excellent oral and written communication skills.
  • Proficient Micro Soft Office
  • Knowledge of FDA Quality System Regulations.

SKILLS

  • Excellent communication skills; verbal and written. Must be able communicate effectively and in a collaborative manner with all internal and external associates on the phone and through web-based communications.
  • Experienced with SalesForce or similar CRM, ERP and complaint handling systems.
  • Bi-lingual a plus.

Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

Director of Quality and Regulatory

02/01/2017

About the Position

We are looking for a full time Director of Quality and Regulatory Sciences that is innovative and willing to cover all aspects of the quality and regulatory systems of the company. The Quality/Regulatory Director is responsible for Senseonics quality and regulatory strategic direction, managing the Quality Management System, communicating with FDA and European regulatory agencies, and implementing all requirements to maintain compliance.  Candidate must have strong analytical, statistical, database and spreadsheet skills with excellent written and oral communication skills, a Can-Do-Attitude and a willingness to learn. The position requires limited domestic and International travel (10-20%) for supplier audits. 

Responsibilities include:

  • Develop and implement regulatory strategies in support of new product development 
  • Lead the company’s discussions with all external regulatory agencies 
  • Manage the day to day execution of quality systems and implements improvements to the quality system while maintaining compliance with applicable Quality System Regulations and ISO standards (13485 and QSR) 
  • Lead and participate in audits (external and internal) 
  • Interface with contract manufacturing and other critical suppliers; conduct of supplier audits 
  • Prepare and submit all necessary documentation in support of regulatory filings (Design Dossier, PMA-supplement, etc.)

Requirements Include:

  • Minimum of 10 years of experience in Medical Devices Industry, preferably in quality/regulatory function, with at least 3-5 years in management role
  • Proven track record of actively working with a product development team through all the quality system requirements including design, development, verification/validation, and design transfer 
  • Knowledgeable of all FDA Requirements within a medical product development environment
  • Experienced in preparing and submitting vigilance reports in EU and Medical Device Reporting (MDR) in US
  • Experienced in developing, implementing, and monitoring all company quality systems to demonstrate compliance with ISO13485, Canadian Medical Device Requirements, CE Medical Device Directives, and FDA requirements 
  • Experience in Interfacing with Clinical group during trials and Bioresearch Monitoring inspection preferred
  • Minimum B.S. in Scientific or Engineering or equivalent, advanced degree (M.S./Ph.D.) preferred
  • Training / certification in FDA 21CFR 820 and/or ISO 13485

Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.

 

Systems Engineer

12/23/2016

Position Summary

Systems Engineering function responsible for medical device development projects including working with cross-functional team on tasks such as:  project planning, defining requirements, traceability assurance, testing, problem debugging, and schedule compliance.  Position will work with varied stakeholders modeling performance aspects of the system and defining various interfaces between sub-systems and environments.

Responsibilities:

  • Develops system project plans and provides feedback on development strategy, development cost, product cost, project risks, and timelines for each project
  • Provide expertise on engineering systems for activities such as; planning, analyzing, design & test.
  • Prepare technical reports including Design of Experiments (DOE), external interfaces, internal interfaces, component qualification, product testing, FMEA, statistical analysis
  • Participate in the all phases of development across multiple projects; investigate interchangeability, replacement, cost factors, and ease of manufacture. Coordinate with project team to create and release Product Requirements, Design Specifications and Design Descriptions for assigned designs applicable standards and procedures. Work with all Project team members throughout the development in order to ensure that products are produced in a safe, efficacious and quality manner while keeping within established time frames
  • Communicate project information both within and external to the company

Requirements:

  • Candidate must have strong analytical skills to analyze, dependencies in a project, and be able to proactively understand/anticipate the critical paths on projects
  • BS or MS in engineering (EE,BME) or equivalent.  PhD optional
  • 3+ years experience in design/development of multi-domain (EE,BME) systems; particularly desirable is medical device development experience

Other

  • Full Time, salaried, minimal travel requirements

Senseonics is an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We offer competitive salaries and benefits, for consideration, please submit your resume electronically to HR@senseonics.com.